Listro works because people trust each other. These rules are part of our Terms of Service — breaking them can cost you a listing or your account.
Effective 2 October 2026 · These documents are published in English only. Translations may be provided for convenience, but the English text governs.
List honestly
Use your own photos of the actual item. Describe condition, faults and age accurately, put it in the right category, and price it in good faith. No bait listings, no listing items you do not have, and no reposting the same item to game ranking.
Prohibited items
No weapons or ammunition, drugs or controlled substances, tobacco or alcohol, wild animals or birds or any species protected under the Wildlife (Protection) Act, 1972, human remains or bodily fluids, counterfeits or replicas, stolen or recalled goods, hacked accounts or digital credentials, adult content, prescription medicines, or anything else illegal under Indian law.
Pets
Domestic pets — dogs, cats, fish, and captive-bred exotic birds such as budgerigars, cockatiels and lovebirds — may be listed for sale or adoption. Breeders and pet shops must be registered with their State Animal Welfare Board, as the Prevention of Cruelty to Animals (Dog Breeding and Marketing) Rules, 2017 and (Pet Shop) Rules, 2018 require, and must put the registration number in the listing. Puppies and kittens must be at least 8 weeks old and weaned. Never list wild-caught animals or native Indian birds such as parakeets, mynas and munias: they are protected by law. Describe age, health and vaccinations honestly. Listings that break these rules are removed.
Treat people decently
No harassment, threats, hate speech targeting any protected group, or sexual advances. No spamming other users, and no pressuring buyers into off-platform payments. Chat is for arranging deals — keep it civil and on topic.
No fraud
Never ask for an OTP, PIN or password — Listro staff will not either. No advance-fee scams, fake payment screenshots, chargeback abuse, shill bidding, or fake reviews and ratings.
Protect privacy
Do not post other people's phone numbers, addresses, identity documents or photos without their consent, and do not share screenshots of private chats publicly.
Enforcement and appeals
Depending on severity and history we may de-rank or remove a listing, restrict features, suspend, or permanently ban an account. Fraud and safety breaches usually skip straight to a ban. If you think we got it wrong, appeal from Help → Appeals and a human will review it.
