How to reach the business behind Listro — for account help, payments and refunds, legal notices, and complaints.
Effective 2 October 2026 · These documents are published in English only. Translations may be provided for convenience, but the English text governs.
Who runs Listro
Listro is operated by Listro Tech, a sole proprietorship of Hassain Basha.
Address
Principal place of business: No. 380, 1st Block, 2nd Stage, HBR Layout, Bengaluru, Karnataka 560043, India.
[email protected] — for legal notices and grievances, or if you cannot use the app. For everyday help a support ticket is faster.
Help with your account
The fastest way to get help with a listing, a payment, a refund or your account: raise a ticket from Help → Talk to support in the Listro app or on the website (listro.in/help/contact). It is the fastest way to a resolution: the ticket reaches the right team with your account details attached, and you can follow its progress in the app.
Report a listing, user or message
Use the Report control on the listing, profile or chat. Reports go straight to our trust & safety review.
Grievance Officer
Under the Information Technology Act, 2000 and the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Digital Personal Data Protection Act, 2023: Hassain Basha, [email protected]. Grievances are acknowledged and resolved within the timelines required by applicable law.
